C&M Electricals Ltd staff are thoroughly trained and well informed in their areas of expertise. The company equips staff with the best tools in the business and empowers them with knowledge in the latest technology in the market. Our staff are highly experienced and professionally qualified. We encourage team effort by facilitating team building activities in the office, in the field, and even on casual social venues away from the work environment. We invest in our staff through training and properly remunerating skill, competence and excellence. We have adequate communication channels open between the company management and staff as a means of encouraging dialogue.

Quality Assurance Statement

Eng. Collins Wambura – Managing Director - C&M Electricals Ltd.

It is the policy of C&M Electricals Ltd. to provide quality work, services, and products that meet or exceed the expectations and requirements of our Clients. C&M is committed to continuous quality improvement through involvement of all personnel and Clients, in a systematic, logical process, to continually improve C&M Electricals Ltd. work practices and procedures.

C&M is committed to the development and implementation of our company-wide Quality Control Process. Our employees adhere to established objectives for continuous improvement, as well as a quality policy that focuses on Client needs and improved processes to meet our goals of providing exceptional quality in all of our services. Management at all levels continually reinforces this commitment through communicating openly with employees about the importance of meeting all of C&M Electricals Ltd.’s and our Clients’ requirements.

C&M Electricals Ltd.’s Quality Control Process is implemented through the following key strategies:

• Development of a clear focus and emphasis on the Clients’ needs and requirements
• Adoption of a management structure that engenders positive attitudes, encourages personal and technical development, and which rewards effort, integrity, and initiative
• Ongoing development and maintenance of an effective information and documentation system
• Encouragement of technology transfer and professional development by means of attendance at professional seminars and appropriate courses, encouragement of employees to participate in and lead national professional organizations representing their engineering specialty, and by dissemination and reading of technical papers published by other experts
• Commitment to a continuing recruitment program to attract and hire highly motivated professionals with appropriate qualifications and proven work skills.

Code of Conduct and Ethics Statement

Maxwel Ajuoga - Director, Marketing & Administration

Code of Ethics

The code of ethics sets forth the legal and ethical standards for directors, officers and employees of C&M Electricals Ltd. This code intends to regulate wrongdoing and promote integrity of all company business.

Compliance with Laws, Rules and Regulations

C&M Electricals Ltd requires that all employees, directors and officers comply with all laws, rules and regulations applicable to the business. If you become aware of the violation of any law, rule or regulation governing the company either by officers, employees, directors or any other third party doing business on behalf of the company, it is your absolute responsibility to report the matter to your immediate supervisor.

Conflict of interest

Employees and directors must act in the best interest of the company. You must refrain from engaging in any activity that may display conflict of interest or having a personal interest that might present ‘conflict of interest’. It is your responsibility to disclose any transaction or relationship that reasonably could be expected to give rise to a conflict of interest.

Ethical Conduct, Honesty and Fair Dealing

Employees, officers and directors should deal honestly, ethically and fairly with C&M Electricals Limited’s suppliers, customers, competitors and employees. Information regarding the company’s products and services must not be false, misleading, deceptive or fraudulent. You must not take unfair advantage of anyone through manipulation.